Course curriculum

    1. Why Communication Matters

    2. How to Use Verbal, Nonverbal, and Written Communication

    1. Improving Your Verbal Communication Skills

    2. Starting a Conversation

    3. Strategies for Effective Listening

    4. Asking Closed Versus Open Questions

    5. Ending a Conversation Positively

    1. Improving Your Business Writing Skills

    2. How to Write with Purpose

    3. Choosing the Right Medium

    4. Writing for Your Audience

    5. How to Structure Your Writing

    6. How to Improve Your Grammar, Spelling, and Punctuation

    7. How to Edit and Proofread Your Work

    1. Quiz

    2. Summary

About this course

  • Free
  • 16 lessons